1. Privacy Policy

www.santafewineandchile.org (the Site, Web site) is published by:

Santa Fe Wine & Chile Fiesta, a national, nonprofit 501(c)(3) organization.

Our postal address is:

1000 Cordova Place #723

Santa Fe, NM 87505

p: (505) 438-8060

f: (505) 438-7134

info@santafewineandchile.org

For each visitor to our Web site, our Web server automatically recognizes no information regarding the visitor’s domain or e-mail address. We (Santa Fe Wine & Chile Fiesta) collect aggregate information on what pages users access or visit and information volunteered by the user such as specific requests by users to be added to our mailing list. The information we collect is used for internal review and is then discarded. It is used to improve the content of our Web pages, to notify users about updates to our Web site (but only if specifically requested to do so by the user) and not shared with other organizations for any commercial purposes.

When you provide us with information through this Site, we respect your privacy. We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you. Third parties such as customer support specialists, web-hosting companies and email service providers may have access to such information to perform their functions but may not use such information for any other purpose.

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements or mailings and/or contact you regarding your customer service requests or your order.

The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites.
For more information on privacy, please visit the Electronic Privacy Information Center

2. Security Policy

Your order personal & payment information is transmitted using Secure Sockets Layer (SSL) encryption software and is always safe so that it cannot be read while transmitted over the internet. The lock icon in your browser on the relevant checkout pages reflects this. Credit card information is not stored.

3. Refund Policy

All tickets are nonrefundable. In the event you are unable to attend, you may visit the website ticket exchange page which is available in the NEWS section from September 15 through the end of the Fiesta each year. Santa Fe Wine & Chile Fiesta provides that page as a communication forum only and is not involved in any transaction.

4. Age Policy

No one under 21 will be admitted to any event.

5. Shipping/Delivery Policy

For ticket orders prior to September 1st, we will mail your tickets by USPS to the shipping address you provide. If you have ordered on September 1st or later, please pick up your tickets the week of the Santa Fe Wine & Chile Fiesta at our hospitality desk in the lobby of the La Fonda hotel.

6. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site; however, if a mistake in product description or pricing occurs on our website, we reserve the right to correct it and/or to refuse or cancel any orders placed for items listed inaccurately or at an incorrect price.

7. Intellectual Property

All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof is the property of Santa Fe Wine & Chile Fiesta and are protected by United States and international copyright laws and no portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent. All rights reserved.

8. Account Creation

You may choose to register at our Site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information.

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Santa Fe Wine & Chile Fiesta’s best interests to do so.

9. General

You acknowledge and agree to all Terms & Conditions set forth on this website which includes our Privacy policy. Your access to and use of this website, including viewing the pages constitute acceptance of these terms. We reserve the right, in our sole discretion, to make changes to any portion of this website at any time with or without prior notice.

You have the ability to review, change, and correct the personally identifiable information and/or deactivate your account by contacting us using the information shown above.

10. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site; however, if a mistake in product description or pricing occurs on our website, we reserve the right to correct it and/or to refuse or cancel any orders placed for items listed inaccurately or at an incorrect price.

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